COM-DEX app for iPhone and iPad
The COM-DEX app from Widex allows hearing aid users to remotely control their hearing aids via the COM-DEX hands-free streamer.
COM-DEX streams high-quality sound to Widex hearing aids from mobile phones and from a connected COM-DEX Remote Mic
With the COM-DEX App you can:
• Adjust volume settings, change programs or alter sound levels of Widex hearing aids via the COM-DEX
• Choose the directional focus of your hearing aids
• See COM-DEX and COM-DEX Remote Mic battery status
• COM-DEX Remote Mic controls: Pause/start stream, adjust microphone gain, surroundings on/off while streaming from microphone
• Boost the volume of streamed sound in settings menu
• Swipe screen support added (change active screen by swiping left/right)
• COM-DEX and COM-DEX Remote Mic Connection Guide
• Learn how to adjust sound, programs and sound direction with Usage Guides
• Learn basic hearing aid maintenance with instructional videos
• Locate nearest hearing care professional with the handy shop finder
• Use the mirror to help placement of hearing aids
If your current COM-DEX has firmware older than version 1.3.0 (e.g. 1.2.0 or 1.0.10):
Please consult your dispenser for firmware upgrade if you want to optimize your experience with
COM-DEX Remote Mic support or have access to the new features mentioned in “What’s new in Version 1.3.0”.
To verify your current firmware version on COM-DEX:
When the App is connected to your COM-DEX, the firmware version can be seen in menu More| Help | App and device information -> COM-DEX firmware version: x.x.xx
Latest reviews of COM-DEX app for iPhone and iPad
The App is a great idea and concept, however it is VERY buggy. The App continuously disconnects the BT Connection. The volume control is horrible. The buttons rarely work and would be much easier if it was a Slider or Dial. The buttons rarely work.
Surely the audiologist knew the problems associated with the Widex Bluetooth when he sold the instrument to me. I suppose that could be the reason why he wont return my calls. The software is excellent when it works. The key words are "when it works" which is almost never. The replacement unit (which I got when the original would not work) worked perfectly the day that I received it. I have not been able to get it to connect since. I have downloaded new software, have gone through the connection process 16 times, etc. DO NOT WASTE YOUR MONEY! #Senorscammers.
Isnt a reliable bluetooth link for iphone as its described in user notes, but find it really valuable for calls & music once up and running. Hope link up improves. It works well on Samsung.
For an expensive piece of medical equipment you would think they would have the smart people on the staff to keep this connected. I was warned of the connection problems, but was hopeful. For sure, this is great "when it works." You badly need a team working on an update to fix this.
Yes great idea,! But not very reliable. Your never able to keep a connection with the app. With other hearing aid companies make wireless hearing aids Widex better get on the ball with comdex if this is going to be their go to technology.